Order Cancellation Policy
No worries. If unfortunately, you have to cancel your order, please do so within 24-48 hours of placing the order., you can write to our customer support team at official.bohurupi@gmail.com or Whatsapp us at WhatsApp Helpdesk: (+91) 9123365583 (Monday to Saturday, 8AM to 10PM and Sunday, 10AM to 7PM), our dispatch is uber-efficient and does not kid around. We will deliver the same item you will order hence in this situation refund/replacement of the order will not take place.
In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
How do I get my refund?
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.
For payments done through UPI/credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
I wish to change my order. Will it be possible?
You can always update your confirmed order (before the order is processed), but unfortunately, you cannot add any more products to your order once the order is confirmed. However, if you wish to make any changes or edits to your order (before the order is processed), please write to us at official.bohurupi@gmail.com. Our customer care team will have you sorted with all possible customized solutions.
How do I cancel my order?
In order to cancel an order / Product, visit this page Order Cancellation Request or write an email to official.bohurupi@gmail.com with your Order no. and reason to cancel the order. We will be sending a confirmation email for the cancelled order.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.
